These Terms and Conditions (“Terms”) govern your use of the Prana Heals Me ecommerce website and the purchase of pranic healing products (“Products”) from Prana Heals Me (“we”, “us”, “our”, or “the Company”). By accessing or using our website and purchasing Products, you agree to be bound by these Terms. Please read these Terms carefully before using our website or making any purchases.
1. Acceptance of Terms
By using our website or purchasing Products from us, you acknowledge that you have read, understood, and agree to be bound by these Terms and any additional terms and conditions referenced herein, including our Privacy Policy.
2. Products and Orders
a. Availability: All Products are subject to availability. We reserve the right to limit the quantity of Products available for purchase and to discontinue any Product at any time without notice.
b. Pricing: Prices for Products are subject to change without notice. All prices are displayed in INR. Prices do not include shipping and handling fees, which will be added to the total price at checkout.
c. Orders: By placing an order through our website, you represent and warrant that you are at least 18 years old or have parental consent. You agree to provide accurate and complete information for all purchases made. We reserve the right to refuse or cancel any order for any reason, including but not limited to fraudulent or unauthorized purchases.
3. Payment
a. Payment Methods: We accept payment through razorpay. You agree to provide valid payment information and authorize us to charge your selected payment method for all purchases made through our website.
b. Taxes: Prices for Products do not include applicable taxes. You are responsible for paying all applicable taxes related to your purchases.
4. Shipping and Delivery
a. Shipping: We will ship Products to the address provided at checkout. Shipping costs and delivery times may vary depending on your location and the shipping method selected.
b. Delivery: We will make reasonable efforts to deliver Products to you in a timely manner. However, we are not responsible for delays or failures in delivery caused by factors beyond our control.
5. Returns and Refunds
a. Returns: We accept returns of Products within [number] days of delivery, subject to our return policy. To initiate a return, please contact us at info@pranahealsme.com to request a return authorization.
b. Refunds: Upon receipt and inspection of returned Products, we will issue a refund for the purchase price less any applicable fees. Refunds will be processed within 7 business days to the original payment method.
6. Intellectual Property
a. Trademarks: All trademarks, logos, and service marks displayed on our website are the property of Prana Heals Me or their respective owners. You are prohibited from using any trademarks without our prior written consent.
b. Copyright: All content on our website, including but not limited to text, graphics, images, and logos, is protected by copyright laws. You may not reproduce, distribute, or transmit any content without our prior written permission.
7. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our website or purchase of Products, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses.
8. Amendments
We reserve the right to modify or amend these Terms at any time without notice. Any changes will be effective immediately upon posting to our website. Your continued use of our website or purchase of Products after any such changes constitutes acceptance of the amended Terms.
9. Contact Us
If you have any questions or concerns about these Terms, please contact us at info@pranahealsme.com.