Thank you for choosing to shop with us. We value your trust and strive to provide a seamless and secure payment experience. Please take a moment to review our payment policy, which outlines the terms and conditions governing transactions on our website.

1. Authorization and Responsibility:
We shall not assume liability for any loss or damage arising directly or indirectly from payment-related issues, including but not limited to unauthorized transactions, exceeding preset limits, payment failures, or transaction declines.

2. Currency and Documentation:
All payments must be made in Indian Rupees (INR) and customers may be required to furnish supporting documents, including government-issued identification and address proof, to verify ownership of the payment instrument before orders are dispatched.

3. Principal-to-Principal Transactions:
Transactions conducted on our platform are deemed as principal-to-principal agreements between the buyer and our website. We function solely as a facilitator, and thus hold no liability for matters pertaining to product delivery, payment, warranty services, or instances of fraud.

4. Authorization for Payment:
By engaging in a transaction, customers authorize us and our service providers to electronically collect, process, facilitate, and remit payments as per the terms outlined herein. Our relationship with customers operates on a principal-to-principal basis.

5. Refunds and Conditions:
Refunds, when applicable, are subject to compliance with our policies. Customers may claim a refund of the transaction amount under specific circumstances, as outlined in our policy. Refunds will be processed in Indian Rupees only, through designated channels approved by regulatory authorities.

6. Transaction Limits and Processing:
We reserve the right to impose transaction limits and refuse transactions based on our discretion, including factors such as customer history and transaction volumes.

7. Security Checks:
We may conduct necessary security checks before approving transactions. In certain instances, we may delay processing or hold transaction amounts for security purposes.

8. Liability:
We shall not be held liable for any damages resulting from non-processing or delays in processing transactions beyond our control.

9. Legal Compliance:
Customers are required to comply with all applicable laws and regulations when using our payment facility and accessing our website.

10. Agreement with Issuing Bank:
All transactions conducted through our platform are subject to the terms and conditions agreed upon between the customer and their respective issuing bank or payment instrument provider.

By proceeding with a transaction on our website, you acknowledge and agree to abide by the terms outlined in this payment policy.

Should you have any queries or require further clarification, please do not hesitate to contact our customer support team.

Thank you for your understanding and cooperation.

Prana Heals Me